Here are some commonly asked questions. Please feel free to call us with your questions 0800 628 827 NZ | 1800 462 882 AU | 0800 048 48 02 UK | 1 888 346 2882 USA or email us info@playmatta.com

What is the age life cycle of the PlayMatta system?

A well-installed playground (this requires a Playbases Certified Installer or a Play Matta Certified Installer) that is welded at every seam (standard practice) will last for 10+ years. The tiles can be lifted and relayed when the playground has a refit, and re-warranted, even if it is outside the warranty. The only situation that causes the tiles to suffer significant wear is when sand is tracked onto the playground and not swept off. The abrasive action of the sand under children’s feet eventually smoothes off the texture on the surface of the mat, but does not cause the mat to break up.

What graffiti cleaners can be used on Play Matta tiles?

The standard graffiti cleaners available at Home Depot are effective and these won’t damage the tiles. For super stubborn stains the solvent methyl ethyl ketone is effective. This is the active ingredient in Matta Res-Q. It should be used sparingly and washed off the mats.

How much Maintenance is there?

The Play Matta system is very low maintenance while Woodchips do require regular raking and annual top ups. Contact us to discuss your requirements

Can we get documents to prove we meet fall height requirements?

Yes, a certificate of Compliance is supplied when the installation is complete. The certificatation is backed by independent testing and Play Matta complies with all applicable sections of the Australian/New Zealand/ USA and UK Playground Safety Standards.

Can the matting systems be moved and re-used at another site?

The interlocking, modular nature of the mats allows for them to be lifted and re-laid on a new site. If the mats have been cut to accommodate posts you will need to purchase a few replacement mats – any discarded mats can be recycled. Some of the shock pads may be damaged in the lifting process and require replacement.